South Peninsula Hospital’s performance is measured in a number of ways, including the tracking of clinical care, patient outcomes, and patient satisfaction. Quality and patient safety are the cornerstones of the performance at South Peninsula Hospital. A Quality Committee monitors the vital work of ensuring that the highest quality of care is delivered to each patient and the hospital staff incorporates the organization’s values-based behaviors to support that care.
South Peninsula Hospital has been three times named a Top 100 Critical Access Hospital out of more than 1,300 critical access hospitals nationwide. The top 100 critical access hospitals scored best on the iVantage Health Analytics’ Hospital Strength Index, which includes a unique set of measures rating Market Strength, Value-based Strength and Financial Strength as key pillars for benchmarking. It incorporates 56 different performance metrics, including quality, outcomes, patient perspective, affordability and efficiency. iVantage Health Analytics, Inc. manages the HealthStrong Awards Program, which recognizes exceptional performance among all eligible U.S. general acute care hospitals, including all rural hospitals and the more than 1,300 Critical Access Hospitals.
We’re proud of the work we’re doing, and our customers agree. Patient satisfaction surveys repeatedly acknowledge the outstanding personal care provided by our staff. But please don’t hesitate to let us know if there is anything we can do to better our service to you.
Recent Examples of our Outstanding Performance:
- Perfect Score on FDA survey of digital mammography
- 5-Star Rating for our Long Term Care
- Top performing hospital in the state for “nurse-to-patient communication” scores